If logging into the Capsule portal is showing an error:
Verify your email address
User accounts with unverified email addresses can't log into the Capsule Portal
Make sure to verify your email address before trying to login into the Capsule Portal.
☝️ If you don't find the verification email, make sure to check your spam folder, otherwise re-send the email from your dashboard section on our website
Please get in touch at [email protected] if you can't verify your email address
Try to login into the website
If that works, change the password and try to login to the Capsule Portal again
Make sure that your system is compatible
The minimum requirements for Capsule are:
OSX 10.13+
WIN 10+ 64 bit Version 1903 and above
8GB RAM
⚠️ If your system doesn't satisfy the minimum requirements, the Capsule Portal login will display an error
Also, visit Installation faq
