known issues

Error uploading files

Introduced in Capsule V1.2 

An upload error message appears in the Capsule Portal after saving files.

The error message displays a list of files that couldn't be uploaded.

Solution: Please temporarily deactivate the Cloud sync feature to work around this issue

Unsupported DAWs

Some DAWs and hosts are not supporting the VST3 plugin format yet, thus they won't be able to load Capsule.

This is the case for: 

  • NI Maschine 2
  • NI Komplete Kontrol

However, you can use the Audio Unit version of Capsule if you are on macOS, or use a VST3 plugin bridge

macOS Ventura support 

Capsule Portal and the Capsule Plugin are currently not officially supported on macOS Ventura (13) and above.  

While the software should run, they have not been fully tested and it is advised to run the application only on supported macOS versions.  

Apple Silicon support

Capsule Portal and the Capsule plugin are currently not running natively on Apple Silicon

The software will run on Rosetta, however, it is not officially supported and thus has not been fully tested yet. 

We're currently working on bringing native support for M1 Macs to Capsule, with an expected release date in Q2/23


Installation and downloads