Error uploading files Introduced in Capsule V1.2  An upload error message appears in the Capsule Portal after saving files. The error message displays a ...

Make sure that the plugin is installed correctly  Double-check that your plugin folders are containing the VST3 and/or Audio unit version of Capsule Also,...

If logging into the Capsule portal is showing an error: Verify your email address  User accounts with unverified email addresses can't log into the...

A download error happens if the following error message appears in Portal when downloading files: The following files couldn't be downloaded When th...

Here's a detailed step by step instruction showing how to redeem a free Capsule license via a coupon code  

I have purchased a Capsule library license, but it doesn't appear   Refresh the Capsule portal: to do that simply click the refresh icon in the top ...

Is Capsule eating up your CPU? Do you get audio dropouts? here are some tips to reduce the CPU load Adjust the quality setting In the preferences menu,...

If an error message appears when trying to load a preset file, it is an indicator that the file is corrupted.   This usually happens when an error has occ...

To reset your password, simply open the forgot password page Then, enter your email address in the text field and press "send" An email will be ...

Problem In order for the Capsule Plugin and Portal to communicate, Portal is setting up a local server process which all Capsule Plugin instances connect t...